Return & Refund Policy
Last updated: May 15, 2026
30-Day Return & Refund Policy
Return window
You have 30 calendar days from the delivery date to request a return.
Free returns for quality issues (defect, damage, wrong item)
If the product is defective, arrived damaged, or is not what you ordered:
- You do not need to keep the product unused — you may open and inspect it.
- Please keep the original packaging and all accessories.
- We will provide a prepaid return shipping label.
- No restocking fee.
- A full refund will be issued.
Change of mind returns
If you simply no longer want the product:
- The product must be unused and in its original packaging.
- Return shipping cost will be deducted from your refund (or you may pay for return shipping yourself).
- No restocking fee.
Return address
Send all returns to:
3756 Fox Crossing Road, Helena, MT 59602, United States
Refund timing
- Once we receive and inspect the returned item, we will issue a refund within 1–2 business days.
- The refund will go back to your original payment method (credit card or PayPal).
- Depending on your bank or financial institution, it may take 7–10 business days to appear in your account.
Non-returnable items
- Products that have been used beyond normal inspection (except to verify a defect)
- Items missing original packaging or parts
- Final sale or clearance items